Leasing & Resident Services Specialist
Normal, IL Normal, IL Part-time Part-time Estimated:
$29.
5K - $37.
3K a year Estimated:
$29.
5K - $37.
3K a year 12 days ago 12 days ago 12 days ago Description:
We are seeking a highly motivated Leasing and Resident Services Specialist to join our PInecrest Apartment team! If you have experience in customer service, event management, hospitality, or restaurant service and want to learn about real estate, our position may be for you! The Leasing and Resident Services Specialist will work with the management team to provide top-notch customer service while helping prospective residents find their perfect home.
The ideal candidate will have superior attention to detail, be ambitious and self-motivated to directly handle a wide range of customer service and sales activities.
The ideal candidate will embody Fairlawn's core values:
Be Kind, Own It, Be Flexible, and Always Improve.
What will you do? Serve as a leasing agent and tour expert - this means being well-versed with our properties and amenities Show properties and explain their features and amenities to prospective tenants Review lease applications and document requirements for eligibility Assist in daily customer service operations including:
answering calls, scheduling appointments, greeting visitors, showing properties to prospective residents and any necessary paperwork, filing, etc Provide exceptional customer service in a fast-paced office through multiple communication channels (phone, email, text) to maintain positive resident relations.
Prepare move-in paperwork, confirm residences are move-in ready, perform unit inspections, and perform move-in orientations with new residents Maintain good rapport with current and prospective tenants Process maintenance requests and follow up with residents to confirm the completion Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) Pivot, roll up your sleeves, and jump in where needed! Requirements:
Who you are - We'd love to hear from you if you:
Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail or sales experience Have at least 1 year of office administration or data entry experience, preferred Preferred work hours are Tuesday thru Friday afternoons, but we are flexible and can discuss scheduling Must hold active driver's license and pass MVR requirements to utilize company vehicle in this scattered site portfolio Are proficient with computer applications and software (e.
g.
Microsoft Office Suite, Appfolio, Outlook) and aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values:
Be Kind, Own It, Be Flexible, and Always Improve Why should you work here? Competitive Pay
Incentives.
We are ready to invest in you! 401(k) Retirement Plan with Match to invest in your future wealth and retirement The opportunity to work for a growing organization where you are valued and can have a direct impact Some additional things you will need:
Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to:
the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn Real Estate is a fast-growing real estate firm managing approximately 5,000 units throughout Central Illinois and Indianapolis.
Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise and building a culture of accountability.
In short it gets everyone on the same page and working toward the same goals.
If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! IND123.
Estimated Salary: $20 to $28 per hour based on qualifications.
$29.
5K - $37.
3K a year Estimated:
$29.
5K - $37.
3K a year 12 days ago 12 days ago 12 days ago Description:
We are seeking a highly motivated Leasing and Resident Services Specialist to join our PInecrest Apartment team! If you have experience in customer service, event management, hospitality, or restaurant service and want to learn about real estate, our position may be for you! The Leasing and Resident Services Specialist will work with the management team to provide top-notch customer service while helping prospective residents find their perfect home.
The ideal candidate will have superior attention to detail, be ambitious and self-motivated to directly handle a wide range of customer service and sales activities.
The ideal candidate will embody Fairlawn's core values:
Be Kind, Own It, Be Flexible, and Always Improve.
What will you do? Serve as a leasing agent and tour expert - this means being well-versed with our properties and amenities Show properties and explain their features and amenities to prospective tenants Review lease applications and document requirements for eligibility Assist in daily customer service operations including:
answering calls, scheduling appointments, greeting visitors, showing properties to prospective residents and any necessary paperwork, filing, etc Provide exceptional customer service in a fast-paced office through multiple communication channels (phone, email, text) to maintain positive resident relations.
Prepare move-in paperwork, confirm residences are move-in ready, perform unit inspections, and perform move-in orientations with new residents Maintain good rapport with current and prospective tenants Process maintenance requests and follow up with residents to confirm the completion Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) Pivot, roll up your sleeves, and jump in where needed! Requirements:
Who you are - We'd love to hear from you if you:
Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail or sales experience Have at least 1 year of office administration or data entry experience, preferred Preferred work hours are Tuesday thru Friday afternoons, but we are flexible and can discuss scheduling Must hold active driver's license and pass MVR requirements to utilize company vehicle in this scattered site portfolio Are proficient with computer applications and software (e.
g.
Microsoft Office Suite, Appfolio, Outlook) and aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values:
Be Kind, Own It, Be Flexible, and Always Improve Why should you work here? Competitive Pay
Incentives.
We are ready to invest in you! 401(k) Retirement Plan with Match to invest in your future wealth and retirement The opportunity to work for a growing organization where you are valued and can have a direct impact Some additional things you will need:
Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to:
the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn Real Estate is a fast-growing real estate firm managing approximately 5,000 units throughout Central Illinois and Indianapolis.
Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise and building a culture of accountability.
In short it gets everyone on the same page and working toward the same goals.
If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! IND123.
Estimated Salary: $20 to $28 per hour based on qualifications.
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